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View Full Version : Patch for updated helpdesk


GrahamJB
21-05-04, 10:07 AM
WARNING: This patch does not work against the current CVS!!!!

Fixes various bugs including:
Use within projects u/s
Tabs confusion with use from other projects
No security when editing other people's logs

Heavily updated:
Search bar is available in all views, to handle databases with very large numbers of calls.
Search URLs can be saved.
Searching includes date ranges.

Extended configuration.

Restored:
Helpdesk Log Reports

http://sourceforge.net/tracker/index.php?func=detail&aid=957752&group_id=70930&atid=529515

nsanders
28-05-04, 05:15 AM
I must say I like the new tabs and so forth, but I don't like the tab name. Printing the # / # makes it more confusing at first glance. It would be nice if you made this an option in Configure Helpdesk.

Also, the search at the top of the page is a distraction as well. Could this too be a configured option. A simple "Search" link is all we need. There's just too much clutter now and it's a bit overwhelming at first glance.