Tickets - categories

[giovi2002]

It would be nice if you're able to add categories to the ticket section within your sysadmin role .
I think the ticketing system should get more attention (like reporting) in new verision. The system is a vital part of communication with your participants.

[pedroa]

Hi,

I guess the Ticketsmith is about to be dropped for what I know and hear.
In the meantime you can try the Helpdesk dotmod module or the Eventum integration...

Pedro A.