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View Full Version : Change Call Type In HelpDesk


JackBreech
20-04-05, 07:02 AM
Is there a way to change the call types from Not Specified, Bug, Feature Request, Complaint, Suggestion to other Call Types?

m@work
20-04-05, 07:51 AM
look at the Module

System Admins -> System Lookup Values -> HelpDeskCallType

change it to what you want

have fun

JackBreech
20-04-05, 08:18 AM
YES!!!! That is so awesome. Thanks so much. I didn't even know that was available. Thanks.